Shipping Info & Return Policy

All Pets Stop products ship via UPS ground.  Please contact us directly for expedited shipping options.

All returns must be made within 14 days and are subject to a 15% restocking fee, in addition to return shipping charges, unless the product was damaged upon receipt. 

Damaged products or missing pieces must be reported within 3 days or receiving order.  We will issue a UPS call tag for damaged pieces to be returned. 

Exchanges for different styles, sizes or colors can be made within 30 days of the initial purchase, and are subject to any additional shipping charges.